24 hour telephone, health service, Patricia Brown speaking.0:15
Can I take your full name first, please?0:19
Yes, it's James French.0:22
Is that spelt F, R, E, N, C, H?0:25
So what seems to be the problem, Mr. French?0:32
Well, I've been feeling really unwell since yesterday.0:35
I have really bad earache and a high temperature.0:41
Have you got any other symptoms?0:45
My hearing has been affected.0:50
Both of my ears are really blocked up and I can hardly hear anything from the left one.0:52
I feel a bit dizzy too.0:59
Ok, well, for the moment, you should take some painkillers such as paracetamol or aspirin.1:01
This will help to bring your temperature down.1:08
But don't take more than two every four hours.1:10
Ok, I'll do that Now.1:13
It sounds like you could have an ear infection, and if so, you'll need to see a doctor and get some antibiotics.1:16
I can ask the doctor on call to make a house call, if you like.1:24
Oh, yes, that would be great.1:28
Would he be able to come this evening?1:32
No, I'm afraid he's already got too many other calls to make this evening.1:39
But he could come and see you on Tuesday morning.1:44
That's tomorrow at 10:00 clock.1:47
Or on Wednesday at the same time?1:49
No, Wednesday is too far away.1:52
Tuesday would be better.1:55
I hope you feel better soon.1:59
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