Текст
Exercise 6, page 124.0:04
Hello, it's the electronic assistant of Mac Store's customers department.0:09
We kindly ask you to take part in our survey.0:14
We need to find out about customer satisfaction.0:18
Please answer 6 questions.0:21
The survey is anonymous.0:23
You don't have to give your name.0:25
So, let's get started.0:27
How often do you visit MAC stores or any other large department stores?0:31
What is more important to you when choosing a place to shop?0:35
Range and quality of goods, or the attitude of the staff?0:39
What qualities do you think someone needs in order to become a good shop assistant?0:43
Have you ever had to complain to a store manager about a shop assistant's behaviour?0:49
What would you advise a friend who is thinking of working as a shop assistant?0:54
That is the end of the survey.0:58
Thank you very much for your cooperation.1:01
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