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Module 4, 4B, exercise 5, page 29.0:01
Good morning, Waterston Surgery.0:10
Oh, hello.0:13
My name is Tanya Holden.0:14
I'm a patient of yours.0:16
I wonder if I could book an appointment to see my doctor, please.0:18
Of course, Ms. Holden.0:21
What's your doctor's name?0:23
It's Dr. Johnson.0:24
Thompson.0:26
No, Johnson.0:27
That's J, O, H, N, S, O, N. Ok, thank you.0:29
And what is your reason for booking the appointment?0:37
We need to know if you're experiencing any symptoms.0:40
Well, I have a slight temperature, runny nose and a persistent cough that seems to be getting worse.0:43
I don't know if I should be taking any cough syrup or not.0:48
Is it a dry cough?0:51
No, I have a lot of mucus and I'm coughing up phlegm.0:53
Ms. Holden, avoid cough syrup at the moment because we do want you to cough up the phlegm and not have it build up inside.0:57
I was going to give you an appointment tomorrow, the 25th of June at 2pm, but I can squeeze you in between patients in one hour.1:04
Can you make it by 3pm?1:11
Yes, certainly.1:13
Thank you.1:15
My pleasure.1:16
See you then.1:17
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